HOW WE’RE REGULATED & ACCOUNTABLE
Professional Standards. Ethical Practice. Trusted Leadership. Legal Compliance.

Our Commitment to Integrity, Accountability, and Public Confidence

Power Up Coaching Academy operates within clearly defined ethical, professional, and legal frameworks. We recognise that trust is built through transparency, accountability, and adherence to recognised standards particularly when working across coaching, leadership development, social care informed practice, restorative justice work, and professional speaking environments.  

Our work is governed by external professional standards, statutory compliance, and robust internal policies and procedures to ensure safe, lawful, and responsible practice.

PROFESSIONAL & ETHICAL STANDARDS WE ALIGN WITH

Social Work England (SWE) Professional Standards

Our practice aligns with the core principles set out by Social Work England, including:

Professional integrity and ethical conduct  
Respect for dignity, rights, and safeguarding  
Accountability, transparency, and reflective practice  
Continuous professional development  
Proportionate, person-centred decision-making  

While Power Up Coaching Academy is not a statutory social work provider, these standards inform our approach to safeguarding, ethics, justice, and professional responsibility across leadership, training, and restorative work.


Restorative Justice Council (RJC) Standards

Our restorative practice informed work is guided by the values and principles promoted by the Restorative Justice Council, including:

Repairing harm and rebuilding trust  
Fairness, accountability, and inclusion  
Safe, voluntary, and well-facilitated processes  
Respect for all parties involved  
Ethical boundaries and responsibility
 
These principles underpin our approach to conflict resolution, leadership development, and organisational culture change.

Heart of Success Inc -Kendall SummerHawk Certified Coach Training Standards

The coach training undertaken through Kendall SummerHawk is known for its depth, integrity, and high expectations.  Power Up Coaching Academy operates in alignment with the ethical principles taught throughout this professional coach training, including:

Ethical decision making and professional conduct
Clear coaching agreements and scope of practice  
Responsible client communication and marketing  
Strong boundaries between coaching, therapy, and consulting
Transparency in all programmes and campaigns
Respect for client autonomy and informed consent  
Honest representation of services and outcomes  
Commitment to excellence, stewardship, and integrity

In addition, Kendall SummerHawk provides ongoing Continuing Professional Development (CPD) opportunities to her graduates, ensuring that certified coaches remain current, accountable, and aligned with evolving industry standards.

Certified Business Coach Training status obtained -March 2020

Internationally Recognised Speaker Agency Coaching Standards

As part of our commitment to excellence in communication and public speaking, our work aligns with an internationally recognised speaker agency development standards, including:  

Idea integrity and clarity  
Ethical storytelling and message responsibility  
Structured, disciplined communication  
Authentic delivery without manipulation  
Respect for platform guidelines and intellectual integrity  

This ensures that speakers we support are prepared to communicate with credibility, responsibility, and global relevance.


LEGAL & REGULATORY COMPLIANCE

Information Commissioner’s Office (ICO)

Power Up Coaching Academy is registered with the Information Commissioner’s Office (ICO) Reg no: ZC072488 and complies with UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

This ensures:  

Lawful, fair, and transparent data processing  
Secure handling and storage of personal data  
Clear consent and privacy practices  
Appropriate data retention and disposal  
Protection of individual rights  

Data protection and confidentiality are embedded into our policies, systems, and daily practice.


UK Register of Learning Providers Registration

Power Up Coaching Academy is also registered with the UK Register of Learning Providers Reg No: 10090746, reinforcing our commitment to professional legitimacy, public accountability, and recognised operational standards.

This registration supports our work with:  

Public sector organisations  
Corporate partners  
Community and social impact settings

INTERNAL GOVERNANCE & COMPANY STANDARDS

Our organisation is governed by internal policies and procedures designed to ensure:

Ethical conduct and professional boundaries  
Safeguarding and duty of care  
Financial transparency and accountability  
Clear roles, responsibilities, and oversight  
Consistent, high quality service delivery
 
Governance includes board oversight, financial accountability, and role clarity across the organisation.

SAFEGUARDING & RISK MANAGEMENT

Safeguarding is integral to our work, particularly when supporting individuals in leadership, personal development, or emotionally sensitive contexts.

We are committed to:
 
Safe, inclusive environments
Clear safeguarding reporting pathways  
Proportionate and lawful responses to concerns  
Regular review of safeguarding practice


QUALITY ASSURANCE & CONTINUOUS IMPROVEMENT

We maintain accountability through:

Reflective practice and supervision  
Ongoing professional development  
Programme review and evaluation  
Client and stakeholder feedback  

This ensures our work remains ethical, effective, and responsive.

COMMENTS, COMPLAINTS, CONCERNS & FEEDBACK

We maintain transparent processes for:

Raising concerns  
Making complaints  
Providing feedback  

All matters are handled confidentially, fairly, and in line with our professional standards and policies.

OUR PROMISE

We commit to:

Ethical, lawful, and accountable practice
Professional integrity across all sectors  
Safeguarding dignity, rights, and wellbeing  
Continuous improvement and learning  

“Whoever walks in integrity walks securely.” (Proverbs 10:9)

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